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Shipping Policy

Last Updated: October 2025
At Electronic Wala, we aim to deliver your electronic components quickly, safely, and affordably across India.
This Shipping Policy outlines how we handle order processing, delivery times, and related shipping matters for purchases made through electronicwala.com.


1. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation message once your order is packed and ready for dispatch.

  • In case of delays due to high order volume or product unavailability, our team will inform you promptly.


2. Shipping Coverage

  • We currently ship across India using reliable courier and logistics partners.

  • Delivery to remote or rural areas may take slightly longer than standard city deliveries.

  • International shipping is not available at this time.


3. Delivery Time

  • Standard delivery time: 3–7 business days depending on your location.

  • Metro cities and nearby regions usually receive delivery faster (within 2–4 days).

  • Remote locations or regions with limited courier coverage may take 7–10 business days.

  • These are estimated timelines and may vary due to courier delays, holidays, or unforeseen circumstances.


4. Shipping Charges

  • Shipping charges are calculated based on order weight, delivery location, and courier partner rates.

  • The final shipping cost (if applicable) will be displayed during checkout before payment.

  • Orders may qualify for free shipping during special promotions or above a certain order value, as mentioned on electronicwala.com.


5. Order Tracking

  • Once your order has been shipped, a tracking number will be provided.

  • You can track your shipment directly through the courier partner’s website or tracking page.

  • Tracking details will be shared via SMS or email notification after dispatch.


6. Delivery Attempts

  • Couriers usually make two delivery attempts.

  • If the delivery fails due to incorrect address, unavailability, or non-response, the package may be returned to us.

  • In such cases, re-shipping charges may apply. Please ensure your delivery details are accurate and that someone is available to receive the package.


7. Packaging and Handling

  • All products are carefully packed to ensure they reach you in perfect condition.

  • Sensitive or fragile components (such as sensors or ICs) are packed with anti-static or protective material.

  • If you receive a damaged or tampered parcel, please report it within 24 hours through the Contact Us section on our website.


8. Delays and Exceptions

While we strive for timely deliveries, some circumstances are beyond our control:

  • Delays caused by natural disasters, strikes, transport issues, or courier network disruptions.

  • Incorrect or incomplete shipping addresses provided by the customer.

  • Public holidays or peak festive seasons causing courier delays.

Electronic Wala is not liable for delivery delays caused by such external factors, but we’ll assist you in tracking and resolving any issues.


9. Risk of Loss

  • Once the package is handed over to the courier, the ownership and responsibility of the product pass to the customer.

  • Any damage or loss during transit will be investigated with the courier partner before issuing a resolution.

  • We recommend unboxing the package carefully and documenting any visible damage immediately.


10. Wrong or Missing Items

If you receive an incorrect or incomplete order:

  • Please report it within 24 hours of delivery using our Contact Us section.

  • Provide clear photos or videos of the received items and packaging.

  • Once verified, we’ll arrange a replacement or refund as per our Return & Refund Policy.


11. Contact Us

For any shipping-related questions, updates, or concerns, please reach out through our Contact Us section on electronicwala.com.
Our support team will help you track, resolve, or clarify any shipping issues as quickly as possible.

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